Hotel Casa el Moro | Hotel in Puerto Morelos

| 8.0 (698 Reviews) |   Pet Friendly  4 Bathrooms  13 Guests
Puerto Morelos Hotel | Hotel Casa el Moro

Hotel in Puerto Morelos

Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel Casa el Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Built in 2000, this 3-star hotel is within 22 miles of ADO International Bus Station and 22 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. At the hotel every room has air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Certain rooms here will provide you with a kitchen with a fridge, a microwave and a minibar. Cancun Government Palace is 24 miles from Hotel Casa el Moro, while Cancun Bus Station is 24 miles away. Cancún International Airport is 16 miles from the property..

Hotel Casa el Moro is located in Puerto Morelos.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Wellness Facilities, Parking, and several others. This is a 3 star rated property and has over 698 reviews with the average score of 8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this PickleTrip place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa el Moro in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa el Moro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida Javier Rojo Gomez, Puerto Morelos, 77580, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Breakfast
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Parking
  • Street parking
Activities
  • Public Bath
  • Hiking
  • Snorkeling
  • Beach
General
  • Family rooms
  • Designated smoking area
  • Wifi in all areas
  • Pet friendly
  • Air conditioning
  • Safe
  • Non-smoking rooms
Guest Services
  • Airport shuttle (additional charge)
  • Private check-in/out
  • Tour desk
  • Daily housekeeping
  • Ironing service
  • Shuttle service (additional charge)
  • Airport shuttle
  • Shuttle service
  • 24-hour front desk
  • Dry cleaning
  • Laundry
  • Concierge
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Plunge pool
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.36
Location:
9.26
Staff:
9.06
Facilities:
7.92
Comfort:
8.32
Cleanliness:
8.29
john
Oct 18, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Wifi,ac, location and beauty of hotel.
Negative: No breakfast, inconsistent hot water and inconsistent housekeeping.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Towels/Sheets (extra fee), Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Fan, Fire extinguisher, Trash cans, Carbon monoxide detector, Air conditioning, Smoke Alarm, Iron, Safe, Ironing facilities

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

Refrigerator, Cleaning products

Living Area

Sitting area, Sofa

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Towels/Sheets (extra fee), Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Fan, Fire extinguisher, Trash cans, Carbon monoxide detector, Air conditioning, Smoke Alarm, Iron, Safe, Ironing facilities

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

Refrigerator, Cleaning products

Living Area

Desk, Sitting area, Sofa

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor furniture, Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Family Room with Balcony
Room Type: Family
Room Size: 50 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Towels/Sheets (extra fee), Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Fan, Fire extinguisher, Trash cans, Carbon monoxide detector, Air conditioning, Smoke Alarm, Iron, Safe, Ironing facilities

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Outdoors

Balcony, Outdoor dining area

Kitchen

Refrigerator, Kitchen, Cleaning products, Dining table, Kitchenware, Coffee machine, Microwave

Living Area

Dining area, Sitting area, Sofa

View

City view, Garden view, View

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Room
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed
Deluxe Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Towels/Sheets (extra fee), Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Fan, Fire extinguisher, Trash cans, Carbon monoxide detector, Air conditioning, Smoke Alarm, Iron, Safe, Ironing facilities

Media & Technology

Flat-screen TV, TV, Cable channels

Kitchen

Refrigerator, Kitchen, Cleaning products, Dining table, Kitchenware, Coffee machine, Microwave

Living Area

Desk, Sitting area

View

View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Casa el Moro pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Casa el Moro?

Check-in time for Hotel Casa el Moro starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Casa el Moro have a swimming pool?

Yes, this Hotel Casa el Moro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Casa el Moro?

Best-rates for the Hotel Casa el Moro starts from $77 per night with includes Air Conditioner, Pet Friendly, Security/Safety, Guest Services, Pool, Designated Smoking Area, View, Sports/Activities, Breakfast, Laundry, Balcony/Terrace, Wellness Facilities, Parking, Transportation/Shuttle, Internet With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Hotel Casa el Moro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa el Moro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa el Moro has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa el Moro?

Based on the information reported by the owner or manager, the Hotel Casa el Moro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa el Moro?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Casa el Moro are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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Nightly rates from:
US $77
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