Cloud Hotel & Suites | Hotel in Nairobi

| 7.4 (108 Reviews) |  1 Bathroom
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

hotel connected to a shopping center in nairobi with free parking
an indoor pool, an outdoor pool, and a restaurant are available at this hotel Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
cloud hotel & suites offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

guests can surf the web using the complimentary wired and wireless internet access Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.


an indoor pool, an outdoor pool, and a hot tub are on site Other recreational amenities include a sauna.

the recreational activities listed below are available either on site or nearby; fees may apply

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Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • Rainfall showerhead
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Desk
  • Slippers
  • Turndown service
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 9 per person
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Electric kettle
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
Accessibility
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 47
  • Elevator
  • Wheelchair-accessible registration desk height (inches): 47
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
Activities
  • Boat tours
  • Golfing
  • Bicycle rentals
  • Safari
  • Hiking/biking trails
  • Ecotours
  • Sauna
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Steam room
Entertainment
  • Satellite channels
  • 32-inch LCD TV
  • Premium channels
General
  • Meeting room
  • 24-hour business center
  • Banquet hall
  • Front-desk safe
  • ATM/banking services
  • Elevator
  • English
  • French
  • Russian
  • Designated smoking areas
Guest Services
  • Outdoor pool
  • Indoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Babysitting (surcharge)
  • Daily housekeeping
  • Wedding services
  • Concierge services
  • 24-hour front desk
  • Turndown service
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool umbrellas
  • Free pool cabanas
Spa
  • Aromatherapy
  • Massage - deep-tissue
  • Turkish bath/hammam

Policies

Check-in
Check-in start time: noon; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:30 am
Child Policy
Children are welcome. rollaway/extra beds are available for usd 20.0 per night.
Payment Policy
Fee for buffet breakfast: approximately usd 9 per person airport shuttle fee: usd 30 per vehicle (one way) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Cecil
Oct 3, 2025 08:58:13 PM
Review Score:   10
Summary: I've lodged at Cloud on multiple occasions, each time my expectations were met. Clean rooms, comfortable beds, a nice and delicious breakfast buffet, and a restaurant that serves excellent room service.
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double or Twin Room
Room Size: 301 square feet m2
1 Double Bed
2 Twin Beds
Standard Double or Twin Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, City view, Bed count maximum 2
Executive Room
Room Size: 301 square feet m2
1 Double Bed
Executive Room

General

Bidet, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Suite
Room Size: 301 square feet m2
1 King Bed
Suite

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 122, Doorway wheelchair width (inches) - 48, Square meters - 28, Square feet - 301, Wheelchair accessible, Canal view, Free cribs/infant beds, No rollaway/extra beds, Wardrobe or closet, Ping - 8.46, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $56 per night with includes TV, Spa, Bar, Toiletries, Air Conditioner, Parking, Designated Smoking Area, Wellness Facilities, Kitchen, Pool, Wheelchair Accessible, Accessibility, Restaurant, Guest Services, Breakfast, Hot Tub, Internet, Business Services, Bedding/Linens, Child Friendly, Laundry With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $56
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