Gem Premier Hotel & Spa | Hotel in Hanoi

| 8.8 (949 Reviews) |  1 Bathroom
Hang Trong Hotel | Gem Premier Hotel & Spa

Hotel in Hang Trong, Hanoi

Family-friendly ski hotel steps from St. Joseph's Cathedral of Hanoi
After a day on the slopes, return to Gem Premier Hotel & Spa to dine at the restaurant and relax in a full-service spa.
Gem Premier Hotel & Spa offers 39 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

guests can surf the web using the complimentary wired and wireless internet access Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.


the recreational activities listed below are available either on site or nearby; fees may apply.

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54 Ngo Huyen Street, Old Quarter, Hanoi, 110210, Vietnam

Amenities

ParkingParking
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
FireplaceFireplace
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Toothbrush and toothpasteToothbrush and toothpaste
  • ShowerShower
BedroomBedroom
  • Bed sheetsBed sheets
  • Pillow menuPillow menu
  • In-room massageIn-room massage
  • DeskDesk
  • SafeSafe
  • SlippersSlippers
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Individually decoratedIndividually decorated
  • FireplaceFireplace
  • Free local callsFree local calls
  • SoundproofingSoundproofing
  • Individually furnishedIndividually furnished
BreakfastBreakfast
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Free bottled waterFree bottled water
  • Champagne serviceChampagne service
  • MinibarMinibar
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Onsite parking options include a carportOnsite parking options include a carport
  • Theme park shuttle (surcharge)Theme park shuttle (surcharge)
  • Beach shuttle (surcharge)Beach shuttle (surcharge)
  • Ski shuttle (surcharge)Ski shuttle (surcharge)
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)Shopping center shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)Train station pick-up shuttle (surcharge)
  • Limo/town car serviceLimo/town car service
  • Valet parking on site (VND 180000 per day)Valet parking on site (VND 180000 per day)
  • Cruise terminal shuttle (surcharge)Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)Ferry terminal shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on siteRV/bus/truck parking (surcharge) on site
  • Area shuttle (surcharge) up to 2 kmArea shuttle (surcharge) up to 2 km
  • Limited onsite parkingLimited onsite parking
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • ElevatorElevator
ActivitiesActivities
  • EcotoursEcotours
  • Theme parksTheme parks
  • Bicycle rentalsBicycle rentals
  • Full-service spaFull-service spa
  • Art galleryArt gallery
EntertainmentEntertainment
  • 32-inch LED TV32-inch LED TV
  • Satellite channelsSatellite channels
  • Premium channelsPremium channels
GeneralGeneral
  • Business centerBusiness center
  • Meeting roomMeeting room
  • Computer stationComputer station
  • Front-desk safeFront-desk safe
  • ElevatorElevator
  • Gift shop/newsstandGift shop/newsstand
  • ATM/banking servicesATM/banking services
  • Free newspapers in lobbyFree newspapers in lobby
  • Reception hallReception hall
  • VietnameseVietnamese
  • EnglishEnglish
  • TV in lobbyTV in lobby
  • Couples diningCouples dining
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Separate living roomSeparate living room
  • Babysitting (surcharge)Babysitting (surcharge)
  • Soundproofed roomsSoundproofed rooms
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Laundry facilitiesLaundry facilities
  • Dry cleaning serviceDry cleaning service
  • Multilingual staffMultilingual staff
  • Porter/bellhopPorter/bellhop
  • Wedding servicesWedding services
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired InternetAvailable in some public areas: Free WiFi and wired Internet
OutdoorsOutdoors
  • TerraceTerrace
SpaSpa
  • Massage - prenatalMassage - prenatal
  • SaunaSauna
  • Massage - hot stoneMassage - hot stone
  • FacialsFacials
  • Massage - SwedishMassage - Swedish
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - deep-tissueMassage - deep-tissue
  • Body treatmentsBody treatments
  • Spa open dailySpa open daily
  • Massage - sportsMassage - sports
  • Massage/treatment roomsMassage/treatment rooms
  • Manicures and pedicuresManicures and pedicures
  • Massage - ThaiMassage - Thai
  • AromatherapyAromatherapy
  • Body wrapsBody wraps
  • Treatment roomTreatment room

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 5:30 am early check-in fee: vnd 599000 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon express check-out available late check-out fee: vnd 599000 late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for vnd 399000.0 per day.
Payment Policy
Payment Policy
Valet parking fee: vnd 180000 per day early check-in fee: vnd 599000 (subject to availability) late check-out fee: vnd 599000 (subject to availability) rollaway bed fee: vnd 399000.0 per day credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Soleil
Nov 16, 2024 04:10:19 PM
Review Score:   4
Summary: This hotel is in a great location, it’s very close to shops, restaurants, markets, etc. However, we had some problems with our stay... - The AC in our room was leaking the whole time and the water dripping was loud when trying to sleep. - The bathtub (no shower) was also leaking every time we used it and it was bad. The water flooded the bathroom every time severely. - There was a lot of mold in the bathroom as well you could see and smell it right away. We informed the staff about this issue and they just put one of our bath towels on the table underneath the AC! - Very very noisy (you can hear other people in the hotel through the vents and the street outside was very loud all night long) The room has potential but it is extremely old and really needs the amenities fixed. Overall we would not stay here again.
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Room Arrangement

Room InfoFacilities
Family Room, Non Smoking
Room Size: 269 square feet m2
2 Queen Bed and Twin Bed
Family Room, Non Smoking

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Sofa bed, Square meters - 25
Gallery Suite, 1 Queen Bed, Balcony, City View
Room Size: 291 square feet m2
1 Queen Bed
Gallery Suite, 1 Queen Bed, Balcony, City View

General

Ping - 8, Number of living rooms 0, Balcony or patio, Square feet - 291, Number of bedrooms - 1, Outdoor play area, Square meters - 27, Separate sitting area, Balcony, City view
Classic Room, 1 Double or 2 Twin Beds
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Classic Room, 1 Double or 2 Twin Beds

General

Number of living rooms 0, Square feet - 215, Blackout drapes/curtains, Free newspaper, Ping - 6, Number of bedrooms - 1, Shower only, Designer toiletries, IndRm-RenoRecent-Month August, Number of bathrooms - 1, IndRm-RenoRecent-Year 2016, Square meters - 20, Bathrobes, Private bathroom, Soundproofed
Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
Room Size: 323 square feet m2
3 King Bed, Twin Bed and Twin Sofa Bed
Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Blackout drapes/curtains, Free newspaper, Pillowtop mattress, Number of bedrooms - 1, Shower only, Sofa bed, IndRm-RenoRecent-Month August, Square feet - 323, Premium bedding, Free cribs/infant beds, IndRm-RenoRecent-Year 2016, Bathrobes, Square meters - 30, Separate sitting area, Soundproofed, City view
Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View
Room Size: 301 square feet m2
2 King Bed and Twin Sofa Bed
Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Free newspaper, Pillowtop mattress, Number of bedrooms - 1, Square meters - 28, Designer toiletries, Sofa bed, Bathtub or shower, IndRm-RenoRecent-Month August, Square feet - 301, Premium bedding, Free cribs/infant beds, IndRm-RenoRecent-Year 2016, Bathrobes, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Soundproofed, In-room computer, City view
Premium Double or Twin Room
Room Size: 237 square feet m2
2 Large Twin Beds
1 Queen Bed
Premium Double or Twin Room

General

Number of living rooms 0, Square feet - 237, Blackout drapes/curtains, Free newspaper, Number of bedrooms - 0, Ping - 7, Shower only, Designer toiletries, IndRm-RenoRecent-Month August, Square meters - 22, IndRm-RenoRecent-Year 2016, Bathrobes, No cribs (infant beds), Soundproofed, In-room computer, City view

FAQ's

Is this Hang Trong hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hang Trong hotel have a swimming pool? 

No, this Hang Trong hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hang Trong hotel? 

Best-rates for the Hang Trong hotel starts from $102 per night with includes Parking, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Fireplace, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Hang Trong hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hang Trong hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hang Trong hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hang Trong hotel? 

Based on the information reported by the owner or manager, the Hang Trong hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hang Trong hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hang Trong hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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