Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2313 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes..

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Bar, Wellness Facilities, and several others. This is a 4 star rated property and has over 2313 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this PickleTrip place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Accessible parking
Activities
  • Fitness center
  • Game room
  • Pool table
  • Darts
  • Skiing
  • Spa
  • Playground
  • Tennis court
  • Ping-pong
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Fitness
  • Sauna
  • Hiking
  • Indoor pool
General
  • Heating
  • Family rooms
  • Safe
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
  • Designated smoking area
Guest Services
  • Packed lunches
  • Fax/Photocopying
  • Shuttle service (free)
  • Currency exchange
  • Pet basket
  • Laundry
  • Pet bowls
  • Airport shuttle
  • Baggage storage
  • Valet parking
  • Tour desk
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Room service
  • Shuttle service
  • Ironing service
  • Concierge
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Terrace
  • Garden
Security/Safety
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Key access
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Skiing
  • Ski storage
  • Ski pass vendor
Spa
  • Rooftop pool
  • Heated pool
  • Plunge pool
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, spa/wellness center is closed from 2026-11-06 until 2026-11-02, sauna is closed from 2026-11-06 until 2026-11-02, fitness center is closed from 2026-11-06 until 2026-11-02, hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Laura
Feb 3, 2026 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We loved our room! We had a beautiful view of the Matterhorn, plenty of room and everything was very modern, new and nice. It was a little more on the edge of town than we expected but not too far from the train station and they had convenient little shuttles to take us back and forth to the train which was nice. Hot tubs could have been warmer although whenever we travel outside of the United States this always seems to be the case.
Negative: We had a reservation at their nicer restaurant Peakfine and were looking forward to a nice dinner with our daughter and her husband. When we arrived we noticed that their other restaurant was booming but not this one, perhaps because it was still early. As they walked us to our table they took us to the very back of the restaurant next to the door that connected to the Hornox. There were only 2 other tables with patrons. We waited for several minutes for our server and he finally brought us some water. Then a few minutes later he brought us some bread. We didn't have any bread plates and asked him for some and he told us they were out. We said not a problem we can just grab some from the table next to us since no one was here yet to which he promptly replied NO, they have a reservation. At that point we said what about our reservation?? He got defensive and said he'd go check with the kitchen at which point we decided we didn't like how we were being treated and were not going to spend our money here so we left! Very risky on Dec 27 when the town of Zermatt is full as are all of the restaurants but we found an Italian restaurant that was crowded, friendly, and more than happy to take us in so we had a wonderful meal and saved several hundred dollars!
Summary: Beautiful hotel with very nice rooms. If you eat there I would avoid the Peakfine.
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, Landmark view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, Landmark view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Guest bathroom, Slippers, Bathtub, Additional bathroom, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Internet, Pool, Balcony/Terrace, Accessibility, EV Charge Station, Sports/Activities, Skiing, Spa, Hot Tub, Pet Friendly, Private Pool, Bar, Wellness Facilities, Parking, Designated Smoking Area, Restaurant, Breakfast, Child Friendly, Laundry, View, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Guest Services With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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