Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

| 8.9 (567 Reviews) |   Pet Friendly  11 Bathrooms  46 Guests
Isla Grande Hotel | Sheraton Puerto Rico Resort & Casino

Hotel in Isla Grande, San Juan

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink..

Sheraton Puerto Rico Resort & Casino is located in San Juan.

This 428 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Laundry, Parking, and several others. This is a 4 star rated property and has over 567 reviews with the average score of 8.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 428 Bedrooms Hotel if you want to learn more about this PickleTrip place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Puerto Rico Resort & Casino in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Puerto Rico Resort & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
200 Convention Boulevard, San Juan, 00907, Puerto Rico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Kids' meals
  • Fruit
  • Bar
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Parking garage
Activities
  • Evening entertainment
  • Fitness
  • Sauna
  • Steam room
  • Beauty services
  • Spa/Wellness packages
  • Locker rooms
  • Live sports events (broadcast)
  • Hot tub/Jacuzzi
  • Happy hour
  • Massage
  • Live music/Performance
  • Spa
  • Fitness center
  • Spa facilities
  • Spa lounge/Relaxation area
  • Bingo
  • Casino
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
  • Smoke-free property
  • Air conditioning
  • Family rooms
  • Elevator
  • Pet friendly
Guest Services
  • Car rental
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Dry cleaning
  • Shuttle service
  • Baggage storage
  • Room service
  • Ironing service
  • Fax/Photocopying
  • Express check-in/out
  • ATM on site
  • Valet parking
  • 24-hour front desk
  • Shuttle service (free)
  • Tour desk
  • Business center
  • Concierge
  • Packed lunches
  • Babysitting/Child services
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
Spa
  • Infinity pool
  • Kids' pool
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are allowed and charges may apply.
Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised that the hotel has an incidental hold of $100 per night, the destination fee includes the following: resort fee includes-· daily complimentary shuttle to escambron beach and old san juan, · daily yoga classes, · daily aqua fitness, · daily salsa classes, · enhanced high speed internet access in guestrooms and public areas of the hotel, · two (2) complimentary bottles of water in guest rooms, replenish daily, · coffee and tea service in the room, replenished daily, · use fitness center open 24/7, · use of towels and chaise lounges at our lavish sun and pool deck, · free local calls, toll free calls access, rollaway: $40 per day, microwave: $30 per day, refrigerator: $30 per day, early check-ins and late checkouts are based upon availability at an additional cost. call 787-993-3641 for more information regarding cost, when traveling with pets, please note that an extra charge of $20 per room, per night applies, please also note that a pet cleaning fee of $150 per stay applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.02
Location:
9.34
Staff:
8.92
Facilities:
8.91
Comfort:
9.04
Cleanliness:
9.04
Latoya
Jun 21, 2025 07:00:00 AM
Review Score:   10
United States
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The pool area was my favorite part of the hotel.
Summary: My stay was excellent. This is my third time staying at the Sheraton.
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Traditional Room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
Traditional Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Traditional Room, 2 Queen Beds

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

View

City view

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Bay View Room, 1 King, Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Bay View Room, 1 King, Balcony

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Superior Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Superior Room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

View, Sea view

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Superior Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Superior Room, 2 Queen Beds

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

View, Sea view

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Bay View Room, 2 Queen Beds, Balcony
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Bay View Room, 2 Queen Beds, Balcony

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
San Juan Suite, Bay View, 1 king, Sofa bed
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Bathroom

Toilet, Hairdryer, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

Living Area

Desk, Sitting area

Outdoors

Patio

View

View, Sea view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool
Room Type: Double
Room Size: 210 m2
1 King bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Bathroom

Toilet, Hairdryer, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Outdoors

Patio

View

View

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Executive Suite, 1 King, Sofa bed, City view
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Bathroom

Toilet, Hairdryer, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Outdoors

Patio

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

View

City view

Room Amenities

Feather pillow, Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels
Bay View Suite, 1 King, Sofa bed, Balcony
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Bathroom

Toilet, Hairdryer, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

Outdoors

Patio, Balcony

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Sundeck Suite, 1 King, Sofa bed
Room Type: Double
Room Size: 61 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

General

Key card access, Trash cans, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Radio, Cable channels, Telephone, Flat-screen TV, Pay-per-view channels

Bathroom

Toilet, Hairdryer, Conditioner, Bathtub or shower, Body soap, Free toiletries, Private bathroom, Towels, Toilet paper, Shampoo, Shower cap

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Linens, Alarm clock, Childrens' cribs

Kitchen

Coffee machine, Dining table

Outdoors

Terrace

Room Amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Traditional King Room with Adapted Tub - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Traditional King Room with Adapted Tub - Mobility Accessible

Accessibility

Adapted bath

Bedroom

Childrens' cribs
Traditional King Room with Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Traditional King Room with Roll-in Shower - Mobility Accessible

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

Accessibility

Roll-in shower

Bedroom

Childrens' cribs

FAQ's

Is this Isla Grande hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Isla Grande hotel?

Check-in time for Isla Grande hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Isla Grande hotel have a swimming pool?

Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande hotel?

Best-rates for the Isla Grande hotel starts from $342 per night with includes Bar, Entertainment, Hot Tub, Wellness Facilities, View, Wheelchair Accessible, Ocean View, Transportation/Shuttle, Breakfast, Child Friendly, Laundry, Parking, Pet Friendly, Pool, Balcony/Terrace, Oceanfront, Accessibility, Business Services, Spa, Air Conditioner, Guest Services, Security/Safety, Sports/Activities, Restaurant, Internet, TV With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Isla Grande hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande hotel?

Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Isla Grande hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $342
You will be redirected to  
Hot Deal - It has been viewed 98 times today
Not the right fit? Check out our other properties in Isla Grande
|
9.2 (1009 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
|
9.0 (701 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
7.4 (485 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible